The price of saying yes

I have a history of backing out of things.  I would like to think that most of these decisions were sound and that there was a reason that I decided to not pursue whatever course of action I was on.

There was a time when I would have reflectively said it must of been fate or meant to be, because otherwise I wouldn’t be where I am today.  Well of course I wouldn’t…I would be somewhere else reflecting on a completely other decision that I didn’t take.  You see, when there are choices to be made – you are always picking one over the other, so you could argue that you could always wonder “what-if”.

It’s all very Inception-like.

So yes…history of backing out of things…missed application deadlines, cancelled interviews, emails of introduction not sent…you name it.  If there was any type of increased  uncertainty factor associated with the decision, I likely chose the safe option.

Clearly this has served me well insofar as survival and employability goes, as I am still alive and have a job.  However, I did reach a point in my life where I decided that I was tired of wondering how things might have gone if I had done the hard thing.  And I vowed to say yes to every opportunity that came along.

Oddly enough it was much easier than I thought.  I started saying yes and then figuring out how to do whatever it was I had agreed to.  Fake it until you make it, they said.  It was a lot easier than you would think to fake it.  It still is.

And so I went on.  Saying yes – getting projects, getting interviews, changing jobs, changing employers, joining groups, learning new skills, meeting new people…all because I started saying yes.


At the organization where I work there are 10 values that are widely shared and referenced, but the one that stands out (and is coincidentally relevant to this blog post) is “Think yes first”.

You would think that this value was just for me – that those words practically glowed on the posters when I read them.  That music played in the background.  That my life’s purpose was suddenly clear to me in a way that would make one of Oprah’s “ah-ha” moments pale in comparison.

And yet, it was the opposite.  I had this really unpleasant taste in the back of my throat that made me realize that I hadn’t really put a lot of thought into whether I should say yes, but only that I needed to say yes.

In the beginning, I had to do this.  I had to get beyond the inertia that was threatening to overtake me and just get moving.  However, I realized that once I got going, I didn’t spend very much time thinking about whether the next offer was the best one for me or whether I had the time, energy or interest.

And an unintended consequence of saying yes first is that people expect you to say yes. In fact, the expectation was so strong that many people actually misquoted the value when pointing out “I thought you were suppose to Say yes first“.

I can assure that in those moments, I am not thinking yes first.  Perhaps a few other two word combinations, but none are them are very affirmative.


So now that a few years have gone by and I am a more experienced person from all that saying yes, I am starting to shift gears again.  I am no longer driven to accept every opportunity that is presented to me, I don’t have the same need to prove I can do it to others, and quite honestly, it some times boils down to I just don’t want to.

So is this a lack of motivation? Low engagement? Laziness?  I don’t think so.  I prefer to see it as maturity, awareness, and above all the realization that you can’t fucking do everything.

Saying no may be harder to do, but saying yes all the time is only easy in the moment, then it just becomes exhausting.

I still don’t believe that it’s fate that guides the choices that I make and I know that I will wonder about the choices that I didn’t take; however, I know that I am now in a better position to consider whether I should say yes to any future opportunities rather than assume that I have to.




Midyear: Are we there yet?!

Midyear review season is upon us and it is a time for reflection.  A time to look back over the past six months at all that you have accomplished.  Or, in my case, wonder what they hell just happened and how am I going to spin this.  I mean, it was just January, right? I swear I have been busy and done work-stuff.

For many people, the midyear review and associated self-reflection activities are meant as a check-up on whether you are on track to achieving your objectives, or when it’s blatantly obvious that things are heading in the other direction, giving you the don’t steal.

However, for those people (I am not naming names, but I have a friend…) who may have a tendency to procrastinate excel at the last-minute, midyear reviews may feel a little contrived.

I have a 17-year son.  We don’t see him too often outside of meal times, unpacking of grocery times, or I need you to sign this paper times.  As such, I have a habit of popping my head into his room to say hello an ask him if “everything is okay”.

I am pretty confident that the look on his face after I have done this 3-4 times in an evening is the essence of what a midyear review is to a procrastinator.  It’s the “are you serious – nothing has changed since you asked me 30 minutes ago”.  (Which in work  terms would be: “are you serious – you just asked me about this 3 months ago…nothing has changed”)


(For the record, my son looks more like Ron than Hermione.  If he knew I was writing about him, I am certain that he would want me to clarify that. The face though…spot on.)


I am not hacking on midyear reviews. Well, okay maybe I am.  Let me start that again…I am not hacking on the intent of midyear reviews, I’m pointing out that the way they are done may be lacking.

However, if your midyear check-in consists of referring to all of the agreed upon performance objectives, updating the status of each of the aforementioned performance objectives, making modifications to any of the performance objectives (because we know that happens), or adding in new performance objectives (because we know that also happens), then I believe this is the only tool you will need:


On the plus side, using the Acme Checklist will result in your meetings being much shorter and you can even use a different coloured marker for each employees.

So what do you do if you know you have someone on your team that may be a bit more flexible with timelines or if you happen to be that person for whom the 11th hour is a real and legitimate target.

First of all, skip the checklist – it will be useless, frustrating and the employee will feel compelled to compensate for the lack of tangible deliverables with creative, if not entertaining, explanations of work-stuff. (Or so I have been told).

Next, listen and talk , in whichever order is most appropriate given which chair you are sitting in.

Talk about what has been going on, what have you been doing, who have you been working with and on what.  What are you enjoying? What are you avoiding because you don’t like it? What do you wish you could work on? What would you like to learn and why?  What stands out from the past few months?  What do you need over the next few months to do what you need to?

And then listen.  Listen to what others are saying about your work? About who appreciates working with you and why? What are the things you should consider in the upcoming months? What are the things that you need to do or stop doing to avoid irritating/ alienating/ isolating/ your peers or clients? What are some things that you might not have considered for potential projects or development? What are the expectations by year-end (or perhaps sooner)? Are you heading in the right direction? If not, what do you need to be heading in the right direction?

There is no template for this kind of meeting. There are no specific boxes to check-off.  The meeting may not be quick and should spill over into further conversations, some of which may be difficult.

It will however provide you with a better sense of how your employee is doing rather than what they have done.

I mean, don’t sweat it, there are still 5 more months to go in  2017…plenty of time to get that thing done.






Sweating the little things

Years ago someone gave me the book “Don`t Sweat the Small Stuff“ (with the cutesy subtitle: “and it`s all small stuff“). I can`t say that I was overly impressed at what I considered to be the implication that I get worked up over little things…because that simply isn`t true. (*cough*)

Of course it`s true.  It`s probably true for everyone, whether they want to admit it or not, and quite frankly it`s probably not such a bad thing.


Recently my daughter called me from Boston where she is doing her almost final semester/ internship.

Right away I could tell three things:

1 – She was in her car
2 – She was on the verge of losing it
3 – This was not going to be a quick call

I won`t get into all the details, but suffice it to say that she proceeded to have a minor meltdown about the lack of available parking and the price of parking being charged at a lot near the place she wanted to go.  (“Why mom?! Why would someone charge that much for parking“, she wailed).

Yes, she called me parked on the side of the road, from over 700 km away, losing her shit over the fact that she had not been able to find free parking and refused to pay the ridiculous rate of $15.00 (which for the record, I know is not that unreasonable).

It would be easy to assume a few things about my daughter based on this situation. That she is  privileged, spoiled, high maintenance, incapable of dealing with normal every day things.  That although she is almost 21-years old, she clearly cannot function without parental guidance.  In fact, she thought the same thing and asked me if I thought she might be crazy.

I mean, it was such a small thing to lose it over.

And yet, this young woman has lived away from home for the past three years, in another country, and is studying to be a midwife.  She has attended over 30 births and has been the solo attendant (yes, meaning she was the only one there) at three home births.  She has stayed up for over 24 hours during long labours, regularly travels over two hours to attend births/appointments.  And yet, she has never lost it in any of these instances – she is calm, composed and mature beyond her years.

How is that possible?

I have sat through termination meetings, difficult conversations, exhausting work sessions, frustrating strategy meetings, hopeless conversations… and can keep it together.  Even smile once in awhile.

And the next morning, I can be reduced to tears because I have nothing to wear that goes together (incredible since my wardrobe palate is a range of grey and black items). I can absolutely lose it because  “someone“ ate the last banana.  I am paralyzed by the idea of picking a restaurant idea because how can I possibly know what “I feel like“. And god help the printer if it decides to be out of cyan toner when I need to print something.

I know I that I am not alone in this.  I have seen people lose it over the smallest thing, but completely rise to the occasion when the walls are falling down.

I believe that it`s easier to let go when there is less at stake and we give ourselves the luxury of having a meltdown over the small things because we cannot do so during the big things.

So when my daughter asked me about her sanity, I told her…well I don`t think you are, but if you are…then so am I.  Either way you aren`t alone.










Issues with navigating

“How lost to myself I have become“  – The Blind Assassin – Margaret Atwood

These words have been burned into my brain ever since I read them.  Maybe it`s more accurate to say that they struck a nerve, because I have the distinct impression that I have been feeling this way for some time and it was only in reading them on a page that I was able to see them in myself.

If you work in HR, you have likely felt this way, but it`s not the part we share with those considering going into HR.  We will tell you  that HR can be hard, that being a “people-person“ may be a detrimental quality, and that it`s thankless.  But rarely do we mention those soul-crushing moments and worse, the cumulative effects that these can have.

There is something about this industry that consistently places you where the four corners of  business needs, business wants, due diligence and empathy meet.  At this convergence, the risk that you are going to make a wrong move is  high.

Actually, that does not even do the feeling justice.  It`s can be the overwhelming weight of knowing that you are placing yourself in a situation where you need to disconnect from your personal feelings about a situation and rely on the GPS of others, but you know that you can`t.

Going back to those four corners, I want to talk about empathy a bit. The definition of empathy is the ability to understand and share the feelings of others. What is rarely mentioned about empathy is that it is exhausting  (Limits of empathy).

Think about it, the bases of being empathetic is to absorb what others are feeling and, in most of these cases, they are not feeling very good.

Even when you do all the right things, for the right reasons, and in the right way…you will feel shitty.  Why? Because you just participated in a decision or action that is negatively impacting someone and to do this right, you need to be empathetic.

So is this the source of my feeling of being `lost to myself“ – the fact that I am almost running on empty in the empathy department?  Not entirely, although I suspect it`s a contributing factor.

Going back to the idea of using someone else`s GPS, or even any GPS for that matter – it messes with your sense of direction.  It allows to you to move along a route without you actually paying attention to where you are going…you don`t have to count street corners, or look for the gas station on the right-hand side or notice the names of streets that you are going past.

I think the biggest issue for me is that I have always had a good sense of direction. I could navigate to various places based on my knowledge of the neighbourhoods and the fairly reliable map in my head.  Even old school maps were helpful to make sure you were on track and, when necessary, to see how far you had gone or had left to go.

Relying on a GPS, particularly someone else`s, has made me less aware, less intuitive and even skeptical of whether I am taking the best route.

This is not a good feeling when you are driving to a location where you have never been.

It`s a worse feeling when it`s moving forward with business decisions that impact people.

And it`s even worse when you are trying to locate yourself.










Sober thoughts

I love Ernest Hemingway`s recommendation to : write drunk, edit sober.

However, after numerous false starts and some really questionable (and possibly litigious) blog drafts, I came to realize that this advice was better applied figuratively and not literally.  I then committed to myself that I would write when the feeling hit and edit in a more reflective mood.

Obviously, I have not been very good at taking either Hemingway`s or my own advice, which has resulted in a number wasted moments.

Last week I attended a conference put on by my employer for our management community.  As far as conferences go, it was actually pretty good – I had an opportunity to meet with many people whom I had not yet met, was challenged with the case studies we went over and was inspired by what we are trying to achieve.

In spite of the fact that the agenda was not put together with the faintest consideration that there may be introverts attending , I made it through with no major issues. (Seriously, if I only have 1 hour of free time in a 24-hour period, I do not want to go for a team run…what is wrong with you people?!)

Truth be told, I drank the kool-aid.  The whole damn glass of it.

And really, that was the moment that I should have written this blog.  It would have brillant, it would have been insightful, it would have had amazing analogies between what I had learned and some Pixar movie.

But alas, I waited.

Days have gone by and I returned to work.   I am still feeling the after-effects of both the conference and the kool-aid, but the buzz that I had that would have helped me to craft a spot-on blog post have dissipated.  The result is that now this reflection is more of a sober second thought on what I heard, from both the presenters and my fellow participants.

The harsh reality that things have quickly slid back to where they were. And the fear that maybe my memory has distorted what really happened and that I imagined the hope and energy that was generated.

I do recall being asked to identify three things that I would do when I return to the office to improve myself as a manager.  Not being the kind of person to rush into commitments, I deferred making this list.

I am thinking that maybe #1 should be carrying a flask of kool-aid.










To Do List…version 2

I am a To Do List kind of person.  Not only do they help me get a sense of what I need to do, but they also act as a visual reminder of how much I am procrastinating, as well as how I continually over-estimate what I am capable of doing in a reasonable amount of time.

In fact, I have been known to add items to a list after doing these things, just so that I can have a false sense of accomplishment.

Indulge me as I unfold a heavily crinkled piece of paper from 2015 and update it…


Things that I need to do:

  1. Write on my blog
  2. Read other people’s blogs
  3. Catch up on Twitter
  4. Tweet
  5. Accept that I have moved on from my last job position
  6. Embrace my new job position
  7. Re-prioritize this list.

Okay, let’s start again…

  1. Read other people’s blogs so that I will be inspired to…
  2. Write on my own blog
  3. Then tweet about writing on my own blog
  4. Catch up on Twitter
  5. Embrace my new job position
  6. Emerge from the shell-shock state induced by my last job Build on what I learned in my last position
  7. Question my priorities again

One more time…

  1. Read other people’s blog to inspire and motivate me
  2. Actually take the time to comment on these blogs
  3. Don’t bother catching up on Twitter…you can’t…it’s over..move on
  4. Tweet something irreverent or edible
  5. Embrace my new job position and the new team I get to work with
  6. Do not look back (“…it distracts from the now”)
  7. Write about my priorities on my blog

That’s it…that’s still the one.


(A great big thank you to Michael Carty for giving that last bit of inspiration I needed to dust off the blog.  I happen to embrace his message and can honestly that for the most part, I always assumed no one was reading!)







Perhaps I am being overly dramatic…

I know that I have come to  a pivotal point in my life when I actually find myself wanting to  quote a Kenny Rogers song.  I will give you a minute to Google who he is (or remind yourself, if you used to know).

…(cue elevator music)…

So the Gambler is one of those songs that is lame and cheesy and makes you roll your eyes, unless you are a few pints in and sitting around a bonfire, in which case it becomes the best song in the world to sing at the top of your lungs with four or five other similarly inebriated friends (or so I’ve heard).

It has the infamous lines: “You have to know when to hold ’em/ Know when to fold ’em\ Know when to walk away/ Know when to run”

And so, these lines must have some how become stuck in my subconscious with repetition  (the song did come out when I was a kid) because I have frequently found myself assessing whether my current situation is worth sticking out or whether to just walk away.

In fact, it really must have become so ingrained in me that I tended to lean heavily on the walk/ run end of things.  My poor unfortunate first boyfriends…they didn’t have a chance…one wrong word or move and I was like, “ya, I’m done – you can blame Kenny Rogers”.

In fact, this carried over to my HR career too.  At the time that my HR career started, I was at a much more confident place in my life and that, coupled with my “it’s just a job” attitude, I didn’t have qualms about moving along if I didn’t like what I saw on the horizon or in some cases, if I didn’t really connect with my environment or boss.

As a result, I *may* have become a bit cocky about this in thinking that I am always going to be the one making the choices and calling the shots.  I took it for granted that if things were not connecting for me, then I would walk/run on my terms.  And so, it came as a big ole slap in my face when I recently found out that my manager is moving into a new role.

Now what you have to understand is that I have never worked for someone in HR that I have admired, respected, and been motivated by as I have with my current boss.

I have worked for many good people, but this is different. I am inspired, I am learning, I’m actually *nicer*…I mean, I ask you, when was my last snarky post? When was my last post?! Exactly!

All hysterics aside, I am extremely happy for her, as she is still staying with our organization and she really is destined for bigger things, but I am incredibly and selfishly pissed off that she is playing the Gambler card on me (because yes, it is all about me).

Managers are not supposed to leave their employees…employees are suppose to leave managers (if they are bad) and stay if they are good.  She is good.  She is really good.  So I was holding my cards…I was staying.  I was really staying.  No walking or running in the foreseeable future.

But she is walking….My reality has become the Matrix…no, no it’s more like Inception.

No, it’s a “train bound for nowhere” .

Lights dim.

Curtains fall.

Cue Kenny Rogers.